隐私政策

Privacy Policy

Last updated: August 18, 2026

Rensui Living operates this website and provides information, products, solutions, and business services related to smart growing systems and intelligent cultivation technologies.

This Privacy Policy explains how Rensui Living (“we”, “us”, or “our”) collects, uses, stores, and discloses your personal information when you visit, use, or interact with our website, contact us, request product information, submit an inquiry, or engage with our business services.

Our website is designed to introduce our smart growing products, provide cultivation solutions, and support business cooperation with distributors, brands, project partners, and OEM/ODM customers.

By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.

Information We Collect

When we refer to “personal information”, we mean information that identifies you or can reasonably be associated with you.

We may collect or process the following categories of personal information depending on how you interact with our website and services:

Contact Information

Including:

  • Name
  • Email address
  • Phone number
  • Company name
  • Business address
  • Shipping or billing information when applicable

Business Information

When you contact us regarding products, cooperation, distribution, or OEM/ODM opportunities, we may collect:

  • Company name
  • Job title or position
  • Business email address
  • Project requirements
  • Product interests
  • Cooperation details

Account and Transaction Information

If applicable, we may collect:

  • Account information
  • Order information
  • Product inquiries
  • Communication records
  • Purchase or transaction history

Device and Usage Information

We may automatically collect information about how you access and use our website, including:

  • IP address
  • Browser type
  • Device information
  • Network information
  • Pages visited
  • Website interaction data
  • Cookies and similar technologies

Sources of Personal Information

We may collect personal information from the following sources:

Directly from You

Including when you:

  • Submit an inquiry form
  • Contact us by email
  • Request product information
  • Discuss OEM/ODM cooperation
  • Provide business information

Automatically Through Our Website

Including information collected through:

  • Cookies
  • Analytics tools
  • Website technologies
  • Browser or device information

From Service Providers and Partners

We may receive information from third-party service providers that support our website operations, analytics, communication, and business services.

How We Use Your Information

We may use your personal information for the following purposes:

Providing Products and Business Services

We use your information to:

  • Respond to inquiries
  • Provide product information
  • Prepare quotations
  • Discuss product solutions
  • Support OEM/ODM cooperation
  • Evaluate project requirements
  • Maintain business communication

Improving Our Website and Services

We may use information to:

  • Improve website functionality
  • Understand customer interests
  • Improve product presentation
  • Develop better solutions and services

Communication

We may use your information to:

  • Reply to questions
  • Provide requested information
  • Send business-related updates
  • Maintain communication with customers and partners

Marketing and Business Development

With applicable permissions, we may use information to:

  • Share product updates
  • Introduce new solutions
  • Provide business-related communications
  • Improve our marketing activities

Security and Fraud Prevention

We may use information to:

  • Protect our website
  • Prevent unauthorized activities
  • Maintain service security

Legal Compliance

We may use information to:

  • Comply with applicable laws
  • Respond to legal requests
  • Protect our rights and business interests

How We Share Personal Information

We may disclose personal information in the following situations:

Service Providers

We may share information with trusted third-party providers that support:

  • Website hosting
  • Payment processing
  • Data analysis
  • Customer communication
  • Cloud services
  • Website security

Shopify

Our website is hosted and powered by Shopify. Shopify may collect and process information related to your use of our website in order to provide and improve its services.

For more information about how Shopify handles personal information, please visit:

https://www.shopify.com/legal/privacy

Business Partners

We may share information when necessary for:

  • Product cooperation
  • Business communication
  • Distribution discussions
  • OEM/ODM projects

Legal Requirements

We may disclose information when required by law or when necessary to protect our rights, users, or business operations.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website performance, analyze website usage, and provide a better browsing experience.

Cookies may help us understand:

  • Website traffic
  • Visitor preferences
  • User interactions

You may control cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website and services are not intended for children.

We do not knowingly collect personal information from children under the applicable age requirements in your jurisdiction.

If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to remove such information.

Data Security and Retention

We take reasonable measures to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

We retain personal information only for as long as necessary to:

  • Provide our services
  • Maintain business communication
  • Meet legal obligations
  • Resolve disputes
  • Protect our business interests

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing your personal information
  • Requesting correction of inaccurate information
  • Requesting deletion of your information
  • Requesting a copy of your information
  • Opting out of certain marketing communications

To exercise these rights, please contact us using the information below.

We may need to verify your identity before processing certain requests.

International Data Transfers

Your personal information may be transferred, stored, or processed outside your country of residence.

When transferring information internationally, we take reasonable steps to ensure appropriate protection in accordance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website operations.

The updated version will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:

Rensui Living

Email:
info@rensuiliving.com

Address:

Nanjing, Jiangsu Province
China